Prioritize Relationships & Listen Passionately 

Story of Self

Story of Self

Examine the story of self that is important for others to understand and given that others have equally complex stories, ask yourself how you might create space to understand their stories.

Reflective Listening

Reflective Listening

Reflective listening is a communication strategy involving two key steps: seeking to understand a speaker’s idea, then offering the idea back to the speaker to confirm the idea has been understood correctly.

Facing History and Ourselves
Allstate
The Aspen Institute Citizenship & American Identity Program